Align
Successful journeys start with a definite direction. So, before anything else, we take time to get to know you, your goals, and your market.
More than a buzzword
Alignment sounds like a buzzword digital agencies use when they're after your cash, doesn't it? A bit flashy and pretentious.
But we're not like that.
For us, alignment is straightforward. It's catching up about your business over a coffee to talk about where you are and what you want to achieve.
After our casual conversation, we'll go away to assess what you've said. Then, we'll come back with insight into your problems, recommendations for solving them, and our honest opinion on whether we can support your vision.
We'll tell you if someone else is a better fit. And you'll walk away with free consultancy, expert advice, and a handshake, knowing we have your best interests at heart.
If we do align (we're confident we will), it's time to dive into deeper discovery…
Getting to know you
Once you're on board with Dock, discovery is the first port of call.
During this crucial stage, our experienced professionals will conduct interactive workshops with your key team members, using proven methods to identify your strengths, weaknesses, opportunities, and threats. Our process includes collating customer usage data to pinpoint valuable elements or those which may be restricting sales, persona creation to give insight into prospective users, and sector research to ensure you stay ahead of current trends.
Then, once we understand your business from top to bottom, we'll co-co-create a living, breathing strategy that aligns with your goals. We’ll recommend ideas for immediate improvements, such as brand enhancement and website migration, and long-term results, like SEO strategy and revenue growth.
You'll also get a clear, realistic timeline detailing project milestones and an itemised quote with no hidden costs. Sound like a plan? Excellent.
You're now on course to become another successful, valued, long-term Dock client.
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